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Industry guide

Insurance for retail stores

Retail insurance questions follow your customers, your stock, and your sales: injuries in the store, damage to inventory, income lost while closed after a fire or storm, claims about products you sell, and the card and customer data you handle.

Where insurance questions come from

  • Customers in the store

    Slips, falls, and other injuries to shoppers are general liability claims.

  • Inventory

    Inventory values often swing by season, which matters for property limits.

  • Products you sell

    Claims about products, including ones you did not make, can fall under products liability within general liability.

  • Payments and data

    Card payments and customer lists bring cyber questions.

Coverage that commonly comes up

This page is general information about how these policies commonly work. Every policy's own forms, endorsements, and exclusions decide what it covers. For advice about your business, talk with a licensed insurance agent.

Paperwork customers and contracts ask for

  • Lease insurance requirements
  • Inventory records
  • Vendor insurance requirements

Keep these together in your PolicyChecked account, so you can answer a certificate request in minutes.

Before your renewal or your next contract

What to check on your own policy

  • Property limits that account for peak-season inventory
  • Business income limits and waiting period
  • Products liability for items you import or private-label
  • Cyber coverage for card payments and online sales
  • Lease requirements for limits and additional insureds

Not sure what your policy says?

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Retail Stores: common questions

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